Year 2008

I have been contemplating what to say in my final post this year for a very long time. In every sense 2008 has been an extraordinary year, extremely rich in thought provoking experiences (the good, the bad and ugly) as well as in many fantastic people that I had a pleasure to meet on my way. Bringing it all to a close seemed like a gargantuan challenge, and I thought I wouldn’t be able to do it right. But in the end, following the words of Winston Churchill: “perfectionism spells paralysis”, I gave it a shot anyway.

The Good

2008 got a kick-start in Lycoming College (Williamsport, PA), where I had a great pleasure to study and work alongside American students. In the midst of the US Presidential Campaign, former President Bill Clinton as well as the then presidential candidate, now, President Elect Barack Obama came to the college and I had the privilege to personally greet both of them. It was absolutely brilliant! Around the same time I also won a business plan contest held in town, something that I regard as one of the most important personal achievements to date. Overall, these, and many other events opened my eyes of sorts and life after America will never be the same again. To put it into perspective, without this experience, I have serious doubts whether I would have anything to write on this blog at all.

Shaking hands with Obama

Back in London, I got possibly the best part time job on the planet – Specialist at Apple Regent Store. At the store I met some of the most talented people ever, and they all continue to have a tremendous impact on my personality. Through working there I became more open, more compassionate and eager to do something for and with others. I hope I became easier to get along with as well.

The Bad

I will always remember this year for the troubles in the relationship with my girlfriend. After almost two years we broke up in October and as much as I am still confused, I am ashamed to admit that I am responsible for what we have been through.

But as with all things in life, there was a good side to this – at last I realised how little I knew about partnership and life in general, and how immature and selfish I was compared to what my initial thoughts were. Without this insight I don’t know how long more it would have taken me to finally understand what I did wrong and begin my quest for self-improvement.

The Ugly

2008 also marks one of the most unlucky incidents I have had in my life. It all started when I missed my connecting flight from London to Amsterdam, subsequently missing the flight to America. The story is full of unlucky coincidences and I will not go in more detail but let’s just say, flying is not my cup of tea;)

Another ugly memory of the year was me getting sick all the time. In total, I caught a cold 7 times and as of writing this post I am still recovering from flu! Because this year I have been following a very well balanced diet, I would say that it was the continuing stress that took my body defences down, something to be seriously taken care of in future.

2009, here I come!

Looking back, 2008 has been an amazing year and I could hardly ask for more. I finally begun to understand myself and became happy about the man I am. Likewise, I started to realise what life is all about and begun to see how to properly function as a member of the society. I developed a genuine interest in other people, and feel great whenever I can meet someone new. I finally feel that I am headed in the right direction. I feel that I have the majority, if not all of the pieces of the puzzle called life and finally can start putting them together. It might be hard, and there is going to be a lot of challenges ahead, but you know what? I love it all! 2009, here I come!!!

Enriching Lives

Just got back from my first day at Apple Regent Store! Many things were said, many things happened and one thing is for sure - there is nothing like working for Apple! The company's culture, the climate, the atmosphere - whatever you call it - is simply amazing! Really, I can hardly express what a great company it is to work for!

First day at work

Today was the first of the four-and-a-half-day training programme. During the seminars that I, along with twelve fellow successful applicants, have participated in, we learnt mainly about Apple culture and Apple Retail history. We also learnt about Apple products and services. This was lot of fun, but we learnt more than that. We learnt how to enrich the lives of our customers.

It may sound quirky and a bit like a brain wash of sorts, but the message delivered by our manager was extremely powerful: our job description was enriching lives. This is so vital because his job was to enrich our lives! Now, it may sound like a little thing, but to me this was HUGE! Why? Taking a bit simplistic approach, this means that not only I can earn a living but also learn and make others happy at the same time! Or to put it another way round – I get paid for learning and making others happy! How cool is that!!!?

Instant connection

I must say, one of the things that captured my mind for a good while during the seminars was how instantly everybody got connected with each other. It was incredible – everybody who I spoke to was smiling and was so eager to hear what I had to say. I myself felt in the very same way – wanted to hear as much as I could about the others. I was overwhelmed by how much we had in common. As a matter of fact, I am even more overwhelmed now, as I realise that at first glance there was absolutely nothing that one would think connected us! With regard to this, perhaps, a great lesson that I have learnt today was what our manager told us during the session:

“You don’t know anything about anybody, until you had a conversation with them”.

This is so spot on.

A biologist in the forest

I would love to share more with you, but I won’t as I am now bound by the company’s non-disclosure agreement. Indeed, as a Business Management student I could talk for hours about the things I saw and experienced today. After all, I am in my own habitat. I feel like a biologist in the forest – I can examine and inspect, learn and discover almost indefinitely! Actually, I think I made one discovery already. It is that dreams really do COME TRUE!

Part Time Job

Just got a phone call from Apple in London. It has been well over a month since I had my first interview and exactly a week since my second interview for the Specialist Position at their flagship Regent Store. I applied for at least 15 other jobs, all with little to no success. Now I think it must have been that way because working at Apple was my dream for a very long time. Well, dreams come true! I am starting sometime in the end of the month at Apple’s largest store worldwide! I am so happy!

Apple Regent Store's information website, as seen on my MacBook

So far I have been thinking about this opportunity as a ground breaking achievement. I think it certainly will be. But sadly, I will have to keep a lot of it to myself, as Apple requires all their employees to sign a non-disclosure agreement. Anyway, I am so happy!!!

Korean Writing

One of my true passions is learning languages and Korean is one of my favourites. Because in part I use this blog to “showcase some of my abilities and skills” I decided to put out a little piece of my Korean writing. I do not expect a whole lot of readership, but the topic being once again “what I did this Summer” I wouldn’t expect it anyway. For those still interested, here we go!

Summer 2008 in Korean

네덜란드

저는 4월 26일에 미국에서 네덜란드까지 왔어요. 그리고 이여름에 많이 하고 싶었어요. 그레서 네가 인턴싶을 찾기로 했어요. 제가 네덜란드하고 독일하고 영국하고 한국에서 일에 적용했어요. 그렇지만 결국 식안이 없어서 일을 못 했어요. 모두다음에 새달만 일을수 있었어요 ( 9월에 대학교를 시작해요). 그레서 제가 다른 것들을 하기로 했어요. 저는 증권 투자와 리더쉽과 광고를 공부하기로했어요.. 그레서 책을 많이 샀어요. 그리고 제가 무용을 하기로 하 봤어요. Amsterdam Dance Centre에 각 목요일에 다뇨왔어요. 그리고 각 토요일에 9시부터 1시까지 한국 학교에서 – Korean School of Amsterdam – 한국어 배웠어요.

그리고 아버지와 자주 맛있는 음식을 만들었고 때때로 수영하고 박물관에 갔어요. 진짜 재미있었어요!!!

프랑스

7월 29일에 제가 프랑스에 갔어요! 정말 좋아지요!? 제가 여자친구를 니스에서 만났어서 우리는 맛이는 음식을 많이 먹겄고 바다안에 많이 수영했어요. 나중에 우리는 나의 부모를 몬벌레에서 만났어요. 마지막으로 우리는 파리에 갔어서 2박 3일 여행했어요!!! 거기서 한국 민박을 했어요. 파리에서 구경했고 한국 살암들 파티를 했어요. 거기서 진짜 재미있었어요!

파리에서 율리우스 카이사르를 만났어요!

전부 프랑스에서 정말 재미있었어요. 날씨가 진짜 좋았고 음식을 진짜 맛있어요. 그레서 거기에 네년에 도 가고 싶어요!

영국

어쨌든 8월 7일에 저는 여자친구랑 파리에서 암스테르담까지 왔어요. 그리고 8월 12일에 빨리 런던에 갔어요. 거기서 집하고 아르바이트를 찾러 갔어요. 지금 정말 좋아하는 집에서 사라지만 아르바이트는 아직 안 찾았어요.

저는 많이 배우기 때문에 이여름은 정말 좋았어요. 그리고 떡떡하고 재미있는 살암들 많이 만났어요. 그레서 기분이 진짜 좋아요!

The Third Step: "Shouldn’t Have Club"

As said earlier, this summer I implemented the “Three Step Personal Development Plan”. So far, I described the First and the Second steps of that plan. Because of my holiday, and subsequent departure to London I did not tell the final piece of the story. Well, now, as the summer is coming to an end (21st of September is the last day of summer, theoretically of course - because in practice it has long been over!) I feel that it's about time to do so.

Go for it!

The Third Step then. Join the “I Shouldn’t Have” club says Jeffrey J. Fox, author of the book How to Become CEO: The Rules for Rising to the Top of Any Organization. What does it mean? To cut the story short: “go for it”!

Sometimes, for a variety of reasons, we do not do things we would like to do. Subsequently in these situations we never know what would happen if we actually did something. We often then come to regret what we didn’t do – we join the “I Should Have” club! The author of the book argues to the exact opposite – join the “I Shouldn’t Have” club and not only you will be spared this hopeless feeling but also most of the time you will achieve something.

Really, it is hard for me to illustrate the powerful point that Jeffrey J. Fox makes in his book without quoting the author himself. But because I do not have it at hand I refer you to the book itself and Fox’s excellent explanation of the concept for better understanding.

Ready to go for it in Monaco

A simple question, a plain answer

In the meantime, try to answer a simple question: what would you rather see, a football match with plenty of shots on goal and two actual goals or a one with equal amount of goals but no shots at all besides that? I think the answer is pretty clear! Even if we miss, it is much more exciting to just try!

So this is the concept that I introduced to my life this summer and tried to execute it in as many situations as possible. For example, I talked to people that I met (in the school, in the gym or in a club) that I would not normally talk to. I also did things I would not normally do, such as taking dance classes. Even though for the individual examples I find it hard to see the direct benefit towards my personal development, from the perspective of time, I can see the cumulative benefit it had on me. I became more self-confident (not overconfident!) and can take decisions more easily. I also learnt not to be bothered with failures (which does not mean forgetting about them!), because all in all they are an inevitable part of life, why not simply accept them?

Moral of the story

Moral of the story is that it is much more exciting to give things a try. But if you join the “I Shouldn’t Have” club you will not only have more fun, but also you will increase your odds for success. You will fail at times, but failures happen anyway, so get over it and go for it!

Current Affairs (or maybe not so current;)

I stopped writing… but this time I have an excuse! First, I went on holiday! I went to the South of France and had a really good time. Started with swimming and tanning in Nice and Monaco, moved to eating delicious foods in Montpellier and, finally ended with sightseeing in Paris. Totally love France!

I was surprised to find myself on sale in Paris!

Second, after returning from France I went straight back to London. Here, I faced the first task of finding a place to live, and a second one of finding a job. I found a room after just about 4 days of searching, but haven’t been lucky with finding a job so far. It is not easy, as I am still busy, trying to put my life here back together.

Back in the good ol' London

I am expecting, though, to have some more time to write in the near future. Actually, it has been so long and I have so many new ideas for posts that I simply can’t wait to share it with you (meaning: should write something soon, regardless of how busy I am!). Anyway, right now, got to run!

The Second Step

In this post I will outline “the second step” in re-balancing my life. I am trying to learn more about myself by learning more about life. To be more precise, I am doing things I would not normally do to find out how I feel while doing it, so I can see better how my mind works. I am also exploring my hobbies and certain fields of interest to broaden my perspectives and enrich my personality.

A cumbersome list

I compiled the following list of fields of interest (no particular order):

1) Dance

2) Fashion

3) Art and design

4) Photography

5) Poetry

6) Physics and universe

7) Languages

8) Psychology

Then, I set out trying to find out what would be a good way to realise it.

Example from Korea (of what not to do!)

Normally, I would set a very ambitious target for a subject like the ones above and do WHATEVER it takes to achieve it. For example, last year, in Korea I said to myself: “I must speak Korean by the end of my stay”! I succeeded, indeed. But, honestly, I sacrificed so many other things, that I doubt that this sacrifice was actually worth it. That is because I could have allowed myself to do more of other things (e.g. playing football, going out with friends, visiting interesting places) that would also benefit me, but in a different way. At the same time, I could compensate the less intensive study of the Korean language by putting more effort into it later during the year. This way I would avoid stress and frustration and develop in a much more balanced way.

Now what’s the deal here? Well, looking at this example made me realise that learning does not necessarily mean committing 100% of energy. It is probably more effective (even though it may take longer) to just have fun with it, without imposing overambitious targets. Especially, in the case of hobbies!

Therefore, this time I simply decided to allow things to just roll on their own rather than fanatically pursue them. Allow them to bloom within me.

This, I think, shows what I am trying to say - it takes time to achieve something, so why rush things up?

Chop the list into pieces!

Taking the above-mentioned thesis as my prerogative I got rid of half of the subjects from the list. This way only dance, fashion, art and language made it to the final four.

I kept it simple. I enrolled in a dance school (just one lesson per week), bought a couple of fashion magazines and made a list of museums I wanted to see. I also enrolled on a weekend Korean course to have a bit of practice. The rest of the topics I left for “unspecified later”. And you know what? I am glad! I am doing what I like, and I am avoiding stupid stress.

One of the places on my museum list -
The Royal Picture Gallery Mauritshuis, The Hague

Almost there

Now, there was yet another thing I wanted to achieve by taking up these various activities. Namely, I wanted to develop my social skills. In particular, I wanted to become more comfortable in meeting new people.

As you may know, I have been travelling a lot recently. And that obviously meant that I was meeting a lot of new people. I had a great time, but in the end I must say that I am not satisfied with the way it often turned out. Why? I simply sucked at being a human being, by default, a social creature. So, by attending courses in dance and Korean I wanted to test, what really works when meeting new people? What does it take to develop that sort of “natural feeling” that one has when being around his or her relatives and closest friends?

To my amazement, here again, I have seen a very simple answer to emerge. Namely, just as with developing new interests, taking it easy and letting the dynamics of the situation guide the process is probably the best way to succeed and enjoy the company of others to the fullest.

Final word

So this is what I am trying to do to get to know myself and the world around me better. And what a difficult task this is! But I am not giving up. It’s already been an immensely rewarding experience. I am glad I came back home this summer.

The First Step

This summer I thought it was time to get to know myself better. In the two and a half years since I left home, and particularly in the last twelve months I've been constantly on the move. I came across new cultures, people and customs. It was great to experience it all, but in the end it was a bit too much. Why? Well, inevitably being exposed to so much in such a short time left a major footprint on my personality. In other words, I simply changed. However, being busy jumping from one spot to another, I was left with little time to take note of these changes and got a bit lost. I became confused because I didn’t know how to lead my life. Particularly, I wanted to know, what is the right balance between work and leisure in life.

The wanderer above the sea of fog
Caspar David Friedrich

Mom, I'm staying at home this time!

Yes, instead of pursuing yet another adventure, I thought, this summer it was time to sit back, relax and contemplate. Primarily, I thought the best way to do this would be through reading biographies of men that had managed to make history as great leaders. This way, I would be able to see better how to lead my life to fulfil my ambitions. I also decided to go through some essential literature on the subjects that interest me professionally, in order to find out what I really want to do in life.

I made the following list of essential reading:

• Caesar: Life of a Colossus – Adrian Goldsworthy

• Napoleon: The Path to Power – Philip Dwyer

• Cicero on the Ideal Orator (De Oratore) – Cicero

• Art of War – Sun Tzu

• Ogilvy On Advertising – David Ogilvy

• The Four Pillars of Investing – William Bernstein

• The Intelligent Investor: The Definitive Book on Value Investing – Benjamin Graham

Why these books?

They are simply one of the best on these topics! Three of the books above ("Caesar", "Art of War" and “The Four Pillars”) I already wanted to read for a while. So, I set off with the excellent biography of Julius Caesar. I immediately became aware of my next target: Napoleon Bonaparte. To put their stories into perspective I choose to include in the list the well know Art of War by Sun Tzu. On top of this I thought it would be useful to read De Oratore by Cicero – the best orator in the history of the ancient Rome – which gives a deep insight into the art of oratory, yet another essential component of leadership, and so politics as well.

Following this I turned to my professional interests: marketing and finance. Ogilvy on Advertising, by the “father of advertising” David Ogilvy, is an interesting study of the subject and I want to find out more about it. Next, I chose to study investing. Here I began with the “Four Pillars” and plan to move on to “The Intelligent Investor”, by the greatest investment theorist EVER - Benjamin Graham (Warren Buffet’s professor and mentor!).

This is the first step

This is how I am trying to find out what I really want to do in life but also what really I can do. The next step is to learn more about life itself. How can I be happy while working hard to fulfil my ambitions? How can I get rid of some of my weaknesses, particularly within the sphere of social interaction? I will take on this subject in my next post.

Summer 2008

I love making plans and creating timetables. I also think I can do it pretty well. But I do suffer from being overly ambitious and keep stacking way too many tasks into relatively little amount of time. That is so often resulting in creating stressful situations, making it even harder to perform well. So, this summer I decided to take it easy. I was extremely busy for the past twelve months and had little to no rest. I lived, worked and studied in three countries after all. So what am I doing this summer? Quite a lot actually!

Summer work is pleasure
La vigne rouge by Vincent van Gogh

Three Step Personal Development Plan

First: I decided to learn more about people and issues related to my ambitions. Here my plan was to read biographies of the most renowned leaders and books concerned with areas of my professional interests. Ultimately, through this I hope to learn more about myself and define what is the meaning of “being successful”.

Second: I decided to broaden my perspectives by learning more about matters not usual for a typical business student. I started with: fashion, dance, cooking, and art. But I thought I should go even further and set upon practicing such trivial tasks such as hairstyling and ironing. The bottom line was: any new skill is progress. Progress means development. And I want to develop.

Third: I decided to become a member of the “I shouldn’t have” club. How does it work? It’s simple. Whenever there is an opportunity to do something, but I feel that it either “will not work” or that “ I can’t be bothered” etc., I just do it! No regrets allowed. I simply go for it, whatever it is.

But why?

In a series of future posts I will attempt to explain the particular motivations that were behind devising these three steps. I promise I will try to keep it interesting!

Thoughts on Angriness

We all get angry and we all know how devastating effects such behaviour can have on the people around us. Why do we act in this way, so often without real reasons? Why do we loose control and act in the total opposite of the way we should and normally do? It is not an easy task to answer these questions! By no means I am trying to do so, but, as usual, provide a bit of an insight. To start with, take a look at the following account of a recent incident that involved my father and me.

The situation

It was a beautiful and sunny day and we planned with my dad to have a dinner on our rooftop terrace. My dad had an appointment at 7 PM and had to leave at 6:30 PM. So we decided to start preparing the meal at 5 PM. But 5 o’clock came and went and I only saw my father in the kitchen at about 5:45 PM. We both, not being used to early dining had forgotten to start cooking. As it usually happens, my dad went to cook and I was going to prepare the table. However, I did not look at the watch and had no idea how late it really was. More than half way through my task, I thought I needed a cold shower because I felt a bit sick from the hot temperature (it was actually VERY hot that day). So I went to have a shower thinking that it will be a while before my father could finish cooking and that I would still have time to finish preparing the table before he actually would do so. I told my father what I was going to do and jumped under the cold water. To my surprise, after taking the shower I saw my father already eating. As I was taking my seat, he made angry remarks about my failure to prepare the table, implying that I would be me fault if he was late for his appointment, and showing discontent with my performance. I argued that I had no idea how late it was and should not be treated in this way, especially because it was him who did not show up in the kitchen on time at first place. Because it was his appointment, it was also his responsibility for the dinner to be on time. We settled there.

Crime scene

This is the case. But what does it mean?

I should begin with yet another question. Namely, why is that a mature man, who knows how to use his brain (wrote several books, speaks six languages!) behaves in this irresponsible way? After all, this situation had no effect on the final outcome of the case – he wasn’t late in the end, and it was easy to see that he wouldn’t be. It only brought discomfort to the both of us (why ruin such a beautiful day anyway?). Even if I did not prepare the table on purpose, why respond with anger and aggression rather than trying to find out what really went wrong and attempting to fix it?

Fight or flee?

I am sure that there is more than one factor written into this. But one particularly seems on heavy duty here. Which one is it? We are all familiar with the “fight or flee” concept. This is where the answer lies.

Our brain is divided into several parts. Amygdala is one of the most primitive regions of the brain, the seat of fear and aggression. It is the impulse centre that controls our decisions when our thinking shuts down. In the words of the psychiatrist Edward Hallowell:

“When those deep brain areas are active, they shanghai your cortical neurons. Your IQ plummets. Your creativity, your sense of humour – all of that disappears. You’re stupid. ”

So, it appears that in stressful situations we can be prompted to enter the fight or flee mode, sometimes for no obvious reasons. In this mode we are not able to make rational choices. We loose control because our decisions are handled by amygdala not by the cortex, which does so under normal circumstances.

Taking control... of yourself!

Now, what is the point that I am trying to make here? Take another look at my father’s reaction in the case above. Now, consider the following alternative.

- My dad, thinking to himself: “Ok, the table is not ready, and I can be late. But there is nothing that will change the past. I must act to lessen the consequences. I can use this situation to demonstrate to my son why he shouldn’t leave a job undone. We can also learn about how important communication under pressure is.”

Can you see how different the picture of my father when comparing the above with the actual situation is!? It is very easy to see the contrast between them two. What is it? It’s control. My dad’s reaction was a sign of him not controlling himself, whereas in the alternative scenario he was totally in control.

So, the point that I am trying to make here is that stressful situations which we all go through on a regular basis whether at school, work or a crowded train home can easily be turned to our advantage if only we are able to handle our emotions. It is not the above average leadership skills, not the high IQ, not even mastering the art of the rhetoric, but simply being able to handle that “inner caveman” what really matters when trying to win others. Or in the words of Jeffrey Fox, author of How to Become CEO:

“Keep yourself in control so that you can keep control of the situation”.

Easier said than done? Maybe. But this is exactly why YOU can make a difference. Most of the others will have already given up!

The American Dream

My American Dream has ended and I am back in Europe (Amsterdam to be more precise). But even though I am long gone from Williamsport, I continue to struggle with shaping up a coherent answer to the question that I have asked upon my arrival in the USA, namely, how real is that image that we are buying into when watching American movies, listening to American music and buying American brands?

United States Capitol

Now, I still need more time (and probably more hands-on experience!) but I am becoming more and more convinced that that image is certainly true in one aspect: America is Freedom. In this context, using American brands etc allows us to get a bit of that freedom for ourselves. It is this feeling, of being able to achieve anything one wishes for, that I certainly had when living there. It was the sense of immense liberty and independence that made me feel as if there was nothing that could stop me from achieving my dreams. It is a whole another question whether this freedom is actually fairly utilised by the American people, but one thing is for sure: freedom in America is like nothing else!

PS. The funny thing was, after coming back, I decided to sign up to a local gym. On my way there I thought: "It was fun to listen to American radio (Kiss Fm!), I liked the songs that they used to play. Will miss that...". To my surprise, the first thing I noticed when entering the new gym was the same song I used to hear over and over again when working out in the gym in my college:D

Great Success!

Last week the Business Plan Contest ended and guess what? I won the “Best New Technology Product” award for Integrain Technology!!!

It was really an amazing experience. Not only I learnt about the difficulties (cost!) of starting up a company, but also had a great time, challenging myself everyday to find new and innovative ways of making it all work. The presentation I had to give in the final round taught me a great deal as well. I learnt so much about the art of rhetoric (Yes, one of the judges could easily replace Simon Cowell on the American Idol jury board!) and about the importance of enthusiasm in presenting to others.

I would like to thank all the people that had an input to this work as well as those who supported me in what were sometimes difficult times. Thank you! You are really a great bunch!

And of course, thank you America! You are the greatest!

Click on the image to follow the link to the Keystone Innovation Zone website (sponsor of the contest)

Click on the image to follow the link to Lycoming College News website

PS. You can see my professors, Dr Bonita Kolb and Dr Mehrdad Madresehee on the left and right hand side of the picture respectively. I will miss them so much...

Soft Skills – Solid Results

“It takes no genius to observe that a one-man band never gets very big” - says Charles Garfield, one of America's leading authorities on high achievement. The matter is indeed very simple: we do have to work in teams to achieve more. But as in everything in life, there is a catch. Working with others involves a great deal of extra effort, which we are no always willing to undertake or just don’t know how to do it. The truth is, in most cases our upbringing and school life is not representative of what awaits us in our professional life. This way we are by default deprived of becoming what is called “street smart”. Soft skills are one of the elements of being street smart. Soft skills determine how we interact with one another.

What to do then, to get things “right”, if for some reason you have not been blessed with mastering soft skills so far? First of all practice! “Practice what!?” you might say. Luckily, last week, Lycoming College hosted an event titled “Secrets to Success – Mastering Soft Skills”. It was a set of six 10-minute presentations delivered by the school’s students. Here are some interesting facts that should help answering this question.

Presentation I – Small Talk

Conversation Criminals (don't be one of them!):

1. The FBI Agent – asks a lot of questions, does not wait for your answer.

2. The One-Upper – always has done better than you have.

3. The Monopoliser – does not stop talking.

4. The Poor Sport – changes open ended questions into closed ones.

5. The Adviser – gives advice no matter whether you want it or not.

Presentation II – Written Communication

• Most important piece of information first.

• Emphasis is on your audience.

• Use plain English - clear and concise, free of technical terms.

Presentation III– Group Communication

• Cohesiveness is the degree to which group members want to stay in the group and are committed to the group.

• Cohesiveness leads to increased productivity.

• Competition decreases cohesiveness.

Presentation IV – Presentational Speaking

Follow the format:

A. Tell them what you’re going to tell them.

B. Tell them.

C. Tell them what you told them.

Presentation V – Arguing Constructively

Objective: find common ground, not attack.

Presentation VI – Leadership

The leader has five contributions to team effectiveness:

• Create a shared vision.

• Appropriately allocate resources.

• Build mutual trust, respect and cooperation.

• Competently motivate members of the group.

• Committed to improvement.

As you can see, soft skills do add tremendously to your life, to your self-esteem and ultimately... to your resume. Work on them now, otherwise they will come back and hunt you down in any professional setting you will find yourself in. After all, you may have the best idea but if, primo, you have nobody to help you with it, secundo you cannot communicate it to others and tertio you cannot get people to work on the idea effectively it will still be worth close to nothing, if at all. And remember, practice makes perfect!

The Way of the Samurai

“The Book of Five Rings” by Miyamoto Musashi has been in my hands for a couple of days now. There is already so much I want to say with respect to what the book talks about. Nevertheless, I will refrain from doing so until actually will have finished reading. What I will do, though, is share with you a couple of quotes from it. The following are extracts from the first part of the book - The Earth Scroll.

五輪書 宮本 武蔵

“With the science of martial arts of my individual school outlined above, by diligent practice day and night the mind is naturally broadened; (…) For people who want to learn my military science there are rules for learning the art:

1. Think of what is right and true.

2. Practice and cultivate the science.

3. Become acquainted with the arts.

4. Know the principles of the crafts.

5. Understand the harm and benefit in everything.

6. Learn to see everything accurately.

7. Become aware of what is not obvious.

8. Be careful even in small matters.

9. Do not do anything useless.

(…) Once you have learnt the principle, you should not be defeated even in individual combat against twenty or thirty opponents”.

“The science of martial arts is not just a matter of reading these writings. Taking what is written here personally, do not think you are reading or learning, and do not make up an imitation; taking the principles as if they were discovered from your own mind, identify with them constantly and work on them carefully”.

Cool, isn’t?

AMAZON: The Book of Five Rings

Shaking Hands With Mr President!

For the past few months I was intensively following the primary presidential campaign in the US. It is a great source for learning about leadership, communication but also discipline and perhaps most of all commitment to hard work. I hoped for the presidential race to come to Williamsport. And guess what? Yesterday, the former president of the United States of America – Bill Clinton visited Lycoming College!

How was it? Well, of course - GREAT! What happened then?

Let’s start from the beginning. After coming to USA I was very sceptic about the country. A lot of things did not seem right. In general, it looked as if people were overwhelmingly focused on consumption, living without any consideration for the consequences of their actions. One recent example was in my marketing class. We were talking about product life cycles and the professor asked how many people in the class used energy efficient light bulbs in their houses. Only two out of almost forty people raised hands… It was very worrying. President’s Clinton speech made me realise there is still hope for a change, though.

Topics of the speech

During his 1,5 hour speech Mr Clinton addressed a number of issues. He talked about the war in Iraq, the housing bubble, international relations and global warming.

High performance leadership

Interestingly, global warming was the part of his speech that he put the most effort into. He said some pretty obvious stuff, but approached it from another angle. He basically said that countering global warming would create new jobs. First, infrastructure for increasing energy efficiency would have to be built, creating demand for electronic engineers. Second, somebody would have to lay this infrastructure down. This way new jobs would be created, but even more importantly, jobs that cannot be outsourced to another country (big deal in America right now). Anyway, what he said might not have been a revelation but it was definitely inspirational. It was good to hear directly from somebody in this position that these issues matter.

Rallying the crowd

In the end the crowd looked like hypnotised. I wondered how Mr. Clinton achieved that. A couple of things came to my mind. Most of all, he was a person like everybody else. He did not use a difficult language; he talked about people’s problems and not about superficial and unrelated matters. 

In person

Mr. Clinton used metaphors to explain complex issues to the crowd and also humour to brighten everybody up, constantly pointing at the future. He did say that America's bigges concerns were the economy and the country’s relations with the rest of the world. But rather than using complicated economic terms he said that the aim of this campaign was that when his wife leaves the office, people are better off, seeing a brighter future for their children and coming together rather than moving away from each other.

So in the end I learned two things. First, that there is still hope for America. Second, if you want your message to come across, keep it simple. It will save you time, energy, and it will work best!

UPDATE: video snapshot of the speech on YouTube — Bill Clinton at Lycoming College

Spring Contemplations

The spring break is long over, but it is only now that the first signs of spring start to appear. Indeed, it seems that the world is returning to life. Interestingly, the best evidence of spring this week was my professors' performance, as they all delivered exceptionally good lectures. It is amazing what effect the arrival of spring can have on us!

Fed arrives

An important event took place this week, namely the guest lecture by William H. Stone Jr, the vice president and COO of Federal Reserve Bank in Philadelphia. It was probably the first time that I had an opportunity to meet such a prominent figure and will definitely not forget it. Mr Stone spoke mainly about the responsibilities of the Federal and Central Bank, the difficulty in balancing free market policies and regulations and of course the subprime mortgage crisis.

Bleak economy could use some spring colours

I will be honest, the lecture was very hard to follow. One of the things I learnt was the incredible complexity of financial systems in the market economy. I also realised how many years of practice it takes to develop the level of expertise that Mr Stone has. I can learn about the recession of 1991 and how it was handled from the books, but by no means I can learn what it really takes to handle it well in a real life situation. That is because only experience can utilise knowledge. Or is it the other way round? Or maybe both?

Well, towards the end of the talk I asked Mr. Stone what where his thoughts on the steps the US should take to maintain its economic leadership in the world. In response I heard that the US has gone through many periods in the last decades when similar concerns were raised. Nonetheless, the country always emerged from these battles, becoming stronger at each time. Mr. Stone had no doubt the story would repeat itself this time and after. And it makes sense, considering the cyclical nature of the economy.

The greater danger

But whatever is the true answer one issue here must not be missed. Namely, that, too much experience can cause people to “stick to the script”, neglecting the possibility of things going in way they never went before. That’s where the greater danger may lie. As with anything, having too much of experience seems to have downsides as well. Therefore, I would argue that knowledge is the key to experience, not otherwise, as it allows people to think perceptively, and in a truly innovative way. And it is the common truth that innovation is the only way forward. Additionally, as argued in the previous post, how much we learn from experience is determined to a large extent by how much we know prior to it.

It is a tough subject, hopefully this summer I will be able to put my hypothesis into test and learn more about it. Stay tuned!

Spring, we love you!

PHOTO: By annia316, available under a Creative Commons Attribution-Noncommercial license

Lessons From Korea PT. 1

In this post I want to share some of my thoughts and reflect on the lessons I have learnt from my trip to South Korea.

Last summer I stayed in Seoul, where I followed a 3-months intensive Korean language course in Korea University. I lived with the family of my good friend Yongjin, who I met shortly after moving to London.

From the outset, my trip really was a crash course in survival rather than a calming holiday. It all started with the surprising announcement by the above-mentioned friend of mine. He would be going away to another city the very next morning after my arrival, for no less then two weeks. That being the case, I had to make my way through this massive city, where hardly anybody speaks English, with just the bunch of Korean phrases I had learnt so far, on my own. Not too mention fighting the effects of the gigantic jetlag and getting used to the very special Korean diet from day one. And this was just the beginning!

With Yongjin on the day of my arrival

These days, the media, and the Internet especially, give the impression that the world is as small place. But my trip made me aware that, in fact, the world may be small but is still so diverse that at times one may think that being in a new place feels like being on a different planet. Korea is one of these places. It really is. The list of these differences is almost never ending. Consider the examples below.

• In Korea, you don’t speak about “him” or “her” but about a brother or sister, an uncle or aunt, regardless whether you are related to them or even know them at all;
• In Korea, people avoid suntan as much as possible as it is associated with poverty and the working class;
• In Korea, newborn children are born with the age of 1, meaning that everybody is one year older than they actually are. Moreover, birthday is only a celebration of one’s birth. People get older on the New Year’s Eve, which happens twice a year. That is due to the fact that as other nations in South East Asia, Koreans also celebrate the Chinese New Year, which is set according to the Lunar calendar which differs from the Gregorian calendar that we use;
• In Korea, one of the most popular sports is playing StarCraft, an 11 years old, two-dimensional computer game!

The cultural differences I encountered had a tremendous effect on the way I started to think. This has been emphasised especially by the Korean language, which has absolutely nothing in common with European languages. Korean forced me to think differently, imposing new rules on the way I expressed myself. It was such an incredible feeling to realise that I could express the same thoughts in a completely different way. However, it was an overwhelmingly hurtful process, which put my nerves to an edge at multiple occasions.

The daily routine - catching a bus home after classess

Nevertheless, as I was adopting more and more to the Korean way of life I recognised that in fact, it was not that difficult to get used to. And after a while I recognised that it was not the case of Korea being so different, but it was my lack of my knowledge about these differences. What immediately stroke me was that change is so difficult for most of us, from the mere fact that it leads us into uncertainty, rather than brings something that is impossible to comprehend. Therefore, there is nothing to fear as long appropriate research is done prior to the planned changes, the data being clearly communicated to anyone affected by the change. In this way the change can be much easier to swallow. Still, I did not know any of that when I came to Korea and survived. Hence, I would say do change as much as possible – you will always learn something from it! Just make sure that the actual process of change does not produce more hurdles than benefits, or, as Barack Obama put it, remember, “It is not only what you change, but also how you bring that change about”.

Integrain Technology - It's Alive!

I needed a break from all the market research I was doing for the business plan. So I created a logo for the company in stead. It is considerably different from the original idea, but I like it much better. I used Illustrator CS2 by Adobe – they make truly great products. Anyway, what do you think about the logo? How do you understand it? Thank you for your comments, much appreciated!

There are some more promotional materials I developed for the project, click here to see the wallpapers. What do you think?

It's Spring Break - Time to Work!

It is the Spring Break here (Spring in February?), meaning that there are no classes! But that also means there are no other students… Well, I guess some quiet time can be just as much fun. I have a lot of work to be done actually, so I do not expect boredom to get in my way!

Four things on my to-do list

1. I will work on the business plan for The Third Annual Quad College & University Business Plan Challenge. This is the second stage of the competition, the third being the final. I am planning to start a software/hardware company – Integrain Technlogy – details coming soon (I must decide how much information to disclose – this is a serious idea!). I am going to do more research to assess what exactly my product has to be to satisfy the customers’ needs in the most profitable way. There is also a great deal of work left in terms of the technical specification of the product. 

Spring?

2. I am doing a part-time internship at a recently launched local microbrewery. I am helping the owners – Mika and Kira with marketing. While working with them I get to understand so much about running a business. I learnt about planning and raising start-up capital, managing customer relations and creating value for the customers. This week we are working on a new marking “stunt”. Mike is planning to launch a new beer but has two alternatives in mind and wants the customers to decide. So we came up with an idea of creating a presidential-election-eque campaign for the two options where customers will cast votes in a poll dubbed the “SELECTION 2008”. I will keep you posted. 

3. Apart from that I am putting a lot of effort to improve my language skills. I am working mostly on my Korean (it’s an incredible language), but also keep revising German. This week I will compile a list of all the Korean words and grammar that I have came across to make an easy reference point for the future. I also have a list of approx. 50 new and old-but-forgotten German verbs in their present, past and future forms that I will start studying this week. 

4. Finally, I bought some books from amazon.com and I want to read them all by the end of the semester. I started with “The Price” by Machiavelli, will proceed to The Art of War” by Sun-tzu and finish with “The Four Pillars of Investing” by William Bernstein. I love reading and these books seem like it is going to be a hell lot of an experience! I am looking forward to it!

Exchange Student in the US

At the moment I am studying in Lycoming College in Williamsport, Pennsylvania. This is truly a great place and I am enjoying myself so much! I came here as a result of the exchange programme between my university (University of Westminster) and the college. But what made me come here? I’ve heard this question a great number of times recently but will try to give a non-standarised answer – wanted to learn about America. Most of us watch American movies, listen to American music, use American brands. But how real is that image that we are buying into? I came here because I wanted to know. Don’t ask for the answer yet, but I can tell you – it’s coming!

PAtriotism

Any Weather is Pepsi Weather

It's About Time!

I have been waiting long for today. There have always been many things I had in mind that I wanted to share. So when I came across the idea of writing a blog it nearly made my brain crash. Millions of ideas started to demand publication at once, expressing their discontent with the years of suppression. Indeed, the time has come and I announce that today is the official start of my professional blog, the place where dreams are always up!